Reflecting on the AW–ACRC Workshop: Advancing Digital Health for Older Adults in Care Homes

Attending the AW–ACRC Workshop, “Digitally Enabled Technology for Older Adults Residing in Care Homes: Toward Meaningful Evaluation,” was both inspiring and energizing. The event brought together passionate research experts, individuals with lived experience, technology developers, care providers, and early-career research trainees—all united by a commitment to improving the lives of older adults in care homes through thoughtful digital innovation.

From the outset, the workshop emphasized the importance of multidisciplinary collaboration and a person-centered approach. The opening sessions underscored that successful digital transformation in care homes must go beyond technical performance—it requires understanding the daily realities of residents, staff, and families. Judith Argles’s moving account of her mother’s challenges with technology in a care home highlighted the real barriers older adults face: fear, lack of confidence, and systemic issues such as limited staff support and organizational resistance. The suggestion to integrate digitally skilled volunteers and prioritize early tech introduction was a key takeaway, reminding us that technology should enhance—not replace—human connection and care.

There was a clear consensus that any evaluation of digital health innovations must go beyond technical performance and include sociological aspects—such as how technology fits into daily routines, impacts relationships, and addresses both intended and unintended consequences. Stakeholder engagement and equity were woven throughout the workshop. The discussions highlighted the need for clear definitions, transparent data use, co-design approaches, and robust engagement with all stakeholders—especially those from marginalized groups. The focus on co-design and validation with clinicians, companies, and end-users was a practical reminder that usability, integration, and evidence-based approaches are critical for successful adoption. The sessions on artificial intelligence and cultural sensitivity challenged us to ensure digital tools do not reinforce disparities, but instead foster equity and inclusion. Ultimately, the workshop reinforced that meaningful digital transformation is possible when we listen, collaborate, and keep the needs of older adults at the heart of innovation.

Personally, I left the workshop with a renewed appreciation for the complexity and nuance of digital innovation in care homes. The discussions reinforced that best practices and frameworks are essential, but so is the willingness to confront challenges—whether they are regulatory, cultural, or practical. Moving forward, I am excited by the prospect of international collaboration, unified training programs, and a shared commitment to digital inclusion and person-centered care. At Perley Health, we are excited to continue this journey—championing person-centered, co-designed solutions that truly enhance the quality of life for our residents.