What Changes do Low Carbon Homes Bring for Residents?

The UK Government announced the regulations for the Future Homes Standard (FHS), a landmark overhaul of building regulations that has been more than a decade in the making. But what benefits will this bring for residents?

What has changed?

Recent announcements of the UK Government’s Future Homes Standard have highlighted how the inclusion of solar panels and heat pumps will be mandated for most new homes in England from 2028 onwards.[1] The standard also proposes building fabric changes, including enhanced airtightness requirements, and wastewater heat recovery.[2] As well as supporting decarbonisation goals, the standard is described as offering further benefits such as providing certainty to the supply chain, alleviating fuel poverty and offering greater energy security.[3] The latter is an increasingly pressing concern in light of recent energy price rises following global conflicts.[4]

What does this mean?

Making changes to the material aspects of homes is only part of the picture. As social scientists we know that the move away from fossil fuel heating systems to renewable sources, and living in homes that can also generate energy, will involve changes for residents too. Understanding resident perspectives is a crucial part of broader transitions to low carbon housing. For example, existing research has highlighted the ‘energy performance gap’ where buildings or technologies do not perform as anticipated.[5] Often this is attributed to the way that technologies are being used by residents, with the importance of resident education and behaviour change emphasised.[6] This illustrates something well-known in the health protection domain - that people’s behaviours and practices are shaped by the broader systems in which they are embedded - in this case comprising the building designers and design standards, the particular low carbon technologies adopted, as well as information provision alongside social networks and resources available for supporting residents. Our own research on low carbon buildings has taken a detailed look at how developers envisage future residents and how this impacts decisions around design, controls and information provision. We have highlighted how this relates to expectations regarding resident behaviour change, which in turn impacts resident experiences in the homes.[7]

Has this been done elsewhere in the UK?

While the Future Homes Standard mandates new requirements in England, earlier introductions of similar standards in other parts of the UK has meant, for example, that fossil fuels have not been included in social housing in Wales since 2021.[8] The Welsh Government have also provided financial support for new homes through the Innovative Housing Programme, facilitating a number of sustainable housing developments across the country.[9] Our work in Wales with some of the residents of early low carbon home developments provides important insights into experiences in these communities, which has wider relevance to future developments adopting similar standards. Through two EPSRC funded research projects (EPSRC Place Based Impact Acceleration Account The SWITCH to Net Zero Buildings), we have undertaken interviews with residents in a range of sites across a period of several years to gather a detailed perspective on life in these homes.

What do residents think?

In order to find out what those living in low carbon home think about them and the changes they enable, we take a qualitative longitudinal approach, meaning that we speak to participants on more than one occasion. In these studies, we interviewed participants before they moved in, early post-occupancy, then after 12 months and up to 4 years post-occupancy. Doing interviews at different time points means that we can capture changes and developments in participants’ accounts over time, which may change in relation to their lived experiences as well as wider events. Importantly for work on behaviour change, our research insights raise questions for the conceptualisation of moving house as a moment of change for behavioural intervention, instead showing how living in a new low carbon home is an ongoing process of learning for many residents.[10] 

During interviews, residents have expressed their willingness to make changes if they have information about the most efficient way of using their home, but often feel that this information is lacking.[11] As part of our collaboration between Cardiff and UCL in the Environment and Sustainability theme of BR-UK, we’ll be revisiting these datasets to explore in more detail where residents speak of being willing and able to make changes, where they describe their home as ‘pushing’ them to do things differently, and where and why this might be resisted.

Speaking to residents at different time points is also important because homes, particularly those with solar generation, perform differently across seasons and weather conditions. For example, some residents who moved into their homes during winter described disappointment at higher than anticipated energy bills, but had a different view of the home’s affordability when interviewed again several months later having benefited from exporting electricity over the summer. 

What additional research is BR-UK undertaking?

One aspect of our BR-UK sustainability work will involve looking in more detail at residents’ experiences of summer heat events, in light of increasing concerns about risks of overheating in new build homes.[12] Resident summer overheating is a critical issue given the increasing frequency and severity of heatwaves now occurring across the UK, as highlighted by BR-UK,[13] as well as a major gap in the literature on behaviour in low carbon homes. In revisiting our datasets, we will explore resident accounts of both homes that overheat and those that are described as maintaining a comfortable temperature, to identify potential implications for building design, mitigation actions for residents, and communication strategies during extreme events. 

[5] Gram-Hanssen, K., & Georg, S. (2018). Energy performance gaps: promises, people, practices. Building Research & Information, 46(1), 1–9. https://doi.org/10.1080/09613218.2017.1356127

[6] Far, C.; Ahmed, I.; Mackee, J. Significance of Occupant Behaviour on the Energy Performance Gap in Residential Buildings. Architecture 2022, 2, 424-433. https://doi.org/10.3390/architecture2020023

[7] Shirani, F. O'Sullivan, K. Hale, R. Pidgeon, N. Henwood, K. (2022) Transformational innovation in home energy: How developers imagine and engage with future residents of low carbon homes in the United Kingdom, Energy Research & Social Science, Volume 91, 102743, https://doi.org/10.1016/j.erss.2022.102743.

[10] Shirani, F., O’Sullivan, K., Pidgeon, N., & Henwood, K. (2025). “I Can’t Imagine Living Anywhere Else”: A Qualitative Longitudinal View of Low Carbon Home Residence. Housing, Theory and Society, 1–17. https://doi.org/10.1080/14036096.2025.2559106

[11] Shirani, F.; O’Sullivan, K.; Hale, R.; Pidgeon, N.; Henwood, K. From Active Houses to Active Homes: Understanding Resident Experiences of Transformational Design and Social Innovation. Energies 2022, 15, 7441. https://doi.org/10.3390/en15197441

[13] Alejandre, J.C., Çoker, E.N., Rodger, A., Saunders, K.R.K., Yang, G., Michie, S., Pidgeon, N., & Bauld, L. (2025). Public messaging for summer concurrent risks: drought, wildfires and extreme heat. Behavioural Research UK.


This blog was written by Dr Fiona Shirani and Professor Nick Pidgeon at Cardiff University.

Fiona Shirani is a Research Fellow in the School of Social Sciences at Cardiff University. She is an experienced qualitative researcher, specialising in qualitative longitudinal approaches, which support the exploration of changes in individual experiences over time. Fiona’s current research focuses on resident experiences of new build low carbon homes. As part of BR-UK, she works on the Environment and Sustainability theme and will be conducting further analysis of existing datasets in relation to low carbon home resident and developer discussions of behaviour change. In particular, she will be looking at experiences of heating and cooling in low carbon homes, in light of increasing concerns about new build overheating during summer heat events. Alongside her work on BR-UK, Fiona leads an impact delivery project in collaboration with an architectural practice to explore opportunities for integrating resident perspectives into design processes.

Nick is Professor of Environmental Psychology and Risk at Cardiff University and Director of its Understanding Risk Research Group. He researches public engagement, risk communication and decision making for environment, climate, energy and emerging technology risks. He has directed research projects for UKRI, Charities and USNSF on these topics over a 30-year span including two programmes on science, public engagement and risk for the Leverhulme Trust. Currently a science advisor to the UK Department of Transport and to the Welsh Government, he served on two UK Covid19 advisory committees and was awarded an MBE in 2014 for services to climate change and energy security awareness. His main current research focuses on low carbon energy use in everyday life, community and psychosocial implications of industrial decarbonisation, and technologies for carbon removal in global and UK agriculture. He was elected a Fellow of the British Academy in 2023.